Data Collection Practices
We gather and manage various types of personal information, including:
2. Usage of Your Information
Your personal information is utilized for these purposes:
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Service Provision in Mitcham:
- Managing your vehicle rental bookings and agreements in Mitcham. Verifying your identity to ensure compliance with our rental criteria. Coordinating the collection and return of vehicles. Handling payment processing, including deposits and any associated charges.
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Customer Correspondence (Legitimate Interest/Contractual Obligations):
- Issuing booking confirmations, updates, and essential rental details. Addressing your inquiries and delivering customer assistance. Informing you of any alterations to our services or policies.
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Marketing Permissions in Mitcham:
- We provide promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
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Service Enhancement for Customer Benefit:
- Evaluating website interactions to optimize user experience and functionality. Conducting assessments to improve our vehicle fleet and service offerings in Mitcham.
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Compliance with Local Laws and Regulations:
- Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms of service.
Information Sharing Practices
Sharing Your Personal Information
- Local Service Partners: Third-party providers assist in delivering our services, including payment processing, IT support, and maintenance. They are bound by contracts to safeguard your information.
Your personal information remains confidential and is not sold to third parties.
Data Protection Measures
We take appropriate technical and organizational steps to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Our protective measures include encryption, access controls, secure servers, and routine security assessments. Nonetheless, no method of internet transmission or electronic storage is entirely secure.
Data Retention Practices
We keep your personal information only for the time required to achieve the purposes it was collected for, including compliance with legal, accounting, or reporting obligations. The duration for which we retain data depends on the specific type of information and the context in which it is processed.
Your Rights in Mitcham
Your rights under UK data protection law in Mitcham:
- Access to Your Information: Obtain a copy of your personal information on file.
For assistance with your rights, contact us using the details below.
Cookies and Tracking Practices
Our website employs cookies and similar technologies to improve your browsing experience, analyze traffic patterns, and customize content for users in Mitcham. You have the option to adjust your cookie preferences within your browser settings, allowing you to control how this data is utilized.
8. Updates to Policy
This Privacy Policy may be revised from time to time to align with changes in our practices or legal obligations. Any updates will be published on this page alongside a new "Last Updated" date. We recommend reviewing this policy regularly to stay informed about our privacy practices.
Contact Information
For inquiries regarding our Privacy Policy or data practices, please reach out:
Mitcham Car Hire Solutions
Mitcham, CR4 3XY, United Kingdom
Contact Number::
442080997686